1. For an elaboration of this case using different discount rates and methods for making the identical facts generate different payoff numbers, see Paul A. Strassmann, The Business Value of Computers (New Canaan, CT: The Information Economics Press, 1990), Chapters 9 and 10.
2. The risk-adjusted cash flow residual method of determining payback will become available soon as a software package. It will be based on the calculations included in my book The Business Value of Computers.
3. Much of the current resentment of computerization and computer people stems from the perception that, in their drive to stuff business processes into software code, they are actually diminishing the capacity of the people in the organization to function effectively.
4. See Paul A. Strassmann, The Politics of Information Management (New Canaan, CT: The Information Economics Press, 1995).
Return to "Strategic Planning and the Three Little Pigs".